Optimise Your SME’s Efficiency: Integrating ChatGPT with Virtual Assistants

It’s time to leverage the power of AI to increase efficiency across your organisations. While you might already be using ChatGPT and other AI tools for your own productivity, have you considered how your virtual assistants can benefit from these tools? 

In this guide, we look at how ChatGPT can be a powerful tool for virtual assistants, the tasks they can enhance with generative AI, and how you can manage this integration. We’ll also discuss additional tools that can increase your VA’s productivity.

Understanding Virtual Assistants and ChatGPT

Businesses hire VAs for a variety of support roles. Essentially, virtual assistants take the burden of simple but time-consuming tasks off your team’s plate. General VAs perform tasks like data entry, basic research, calendar management, scheduling, etc. More specialised VA professionals take on payroll management, content creation and social media management, organising travel and events, and much more. 

At the same time, businesses are increasingly turning to ChatGPT and other generative AI tools to streamline operations. Whether for research, automation, or brainstorming, ChatGPT helps speed up many processes within your organisation. Just like a VA, ChatGPT can increase efficiency among your team members, helping them focus on strategic tasks while automating repetitive or time-consuming duties.

How to Use ChatGPT with Virtual Assistants

If you want to exponentially increase efficiency and cut costs, integrate the convenience of having a virtual assistant with the power of generative AI. Here are some ways your VA can use ChatGPT: 

  • Baseline research 
  • Task automation 
  • Writing drafts 
  • Task automation 
  • Learning and development
  • Problem-solving 
  • Time management

While your VA can do their work more efficiently with generative AI, setting clear guidelines and expectations on how and when to use the tool is essential. For example, relying on ChatGPT for writing may be problematic due to AI writing detection tools and unnatural phrasing, which might put your customers off. Also, ChatGPT can sometimes make mistakes in research, so data verification is crucial. 

Clearly communicate what your VA can and can’t do with ChatGPT. Consider the safe and ethical use of AI-powered tools. When onboarding your virtual assistant or adding ChatGPT into their work processes, provide guidelines on AI usage to avoid misunderstandings down the line. 

Top Productivity Tools for Virtual Assistants

Besides ChatGPT, AI-powered productivity tools have flooded the market. Here are just a few that you may consider adding to your virtual assistant’s daily resources. 


Grammarly is an AI-powered writing assistant that helps virtual assistants improve their writing by identifying grammar, punctuation, and spelling errors in real time. It also provides suggestions for clarity and style enhancements.


Fireflies is an AI transcription tool that automatically transcribes real-time meetings, interviews, and spoken conversations. Virtual assistants can use it to generate accurate transcripts, highlight key points, and search for specific information within recordings.


Integrated directly into the Microsoft Office suite, Co-Pilot works similarly to ChatGPT but has additional productivity functions. Virtual assistants can use it directly in programs like PowerPoint and Excel, helping create decks, spreadsheets, content, images, and more. 


Lumin is an AI-powered productivity tool that analyses virtual assistants’ work patterns and habits to provide personalised insights and recommendations for optimising time management, task prioritisation, and workflow efficiency.

Notion AI Q&A 

A powerful tool for taking notes and keeping track of ideas, Notion has added an AI function that allows you to search your notes. Virtual assistants can benefit by quickly accessing insights without re-reading meeting notes and minutes or waiting for responses from the team. 


An extension for Gmail, Mailbutler automates email writing. Virtual assistants responsible for email customer service can streamline how they organise, write, and respond to emails with this tool. 

These are just a few examples of how AI-powered tools can enhance your VA’s workflow. Depending on their tasks and responsibilities, there are many options out there for streamlining. As many require subscriptions, consider providing your VA with these tools as part of the company’s benefits. 

Enhancing Your Virtual Assistant’s Productivity with ChatGPT

Supporting your virtual assistants as they adopt new tools and processes is essential. Your VA might experience a learning curve when first introducing the tool into their daily work. Be patient and encouraging while setting clear expectations on your expected quality and output. 

You should first identify workflow needs and explain how the VA should use ChatGPT in their daily tasks. Equip your assistant with the necessary skills and knowledge to integrate AI-powered tools into their routine. Set clear objectives and prioritise tasks suitable for automation or scalability. Make sure to clarify safety and ethics when using AI, especially if your VAs handle customer data. 

Then, provide regular feedback so your VA knows where their use of ChatGPT is working and how they can improve over time. This will foster a culture of ongoing improvement.

Encouraging innovation is key to unlocking the full potential of generative AI. Empower your VAs to explore new ways of leveraging the technology. Plus, stay updated on the latest developments in AI and related technologies to encourage using the most effective tools on the market. 

Wrapping Up 

AI-powered productivity tools can be a game-changer in today’s fast-paced business world. If you are thinking of how to make your virtual assistant more productive, ChatGPT might be the right approach. However, remember that not everything can be resolved with AI. You still need the human touch to ensure high-quality, error-free, and people-centred work. 

Book a free consultation with RemoteHirely today to learn more on how you can streamline your business processes with a remote VA and empower your team with the latest automation tools. 


How can virtual assistants benefit from ChatGPT?

Virtual assistants can streamline their productivity by using Chat GPT. Since VA often takes on repetitive and time-consuming tasks, ChatGPT can help them automate and speed up many processes. This includes research, writing, transcription, learning, problem-solving, time management, etc. 

How can I combine the work of my virtual assistant with ChatGPT?

Set clear guidelines and expectations when introducing ChatGPT into your VA’s work. ChatGPT provides a solid foundation for many tasks, but its output requires extensive revisions and fact-checking. Make sure that you explain when your VA should use ChatGPT and when it’s best to perform tasks manually. Also, they set expectations on the output quality they must provide. 

How does ChatGPT improve productivity for SMEs?

SMEs can benefit from ChatGPT by automating and streamlining manual, time-consuming tasks. With limited human resources, SMEs can use ChatGPT for basic research, drafting, translation, time management, and more. Businesses with few employees can also use ChatGPT as a soundboard for ideas and feedback. 

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